1. What is Indie Dhaga?
Indie Dhaga is a brand that brings you handcrafted products made by skilled artisans in India. We offer high-quality, unique items with a mission to support women artisans and their communities.
2. Where do you source your products from?
Our products are crafted by artisans across India, using traditional methods and high-quality materials to create beautiful, unique items.
3. Do you ship internationally?
Yes, we currently ship to various European countries. For details on specific locations, please check our Shipping Policy.
4. How long does shipping take?
Shipping times vary by location. Typically, orders are processed within 2-3 business days, and delivery takes 7-14 business days. You'll receive tracking information once your order is shipped.
5. What is your return policy?
We accept returns within 30 days of delivery if the item is unused and in original condition. For more details, please review our Return Policy.
6. How can I track my order?
After your order is shipped, we’ll send you a tracking link via email so you can monitor your package’s progress.
7. Are all products handmade?
Yes, each of our products is carefully handcrafted by skilled artisans, ensuring unique designs and high quality in every item.
8. How does my purchase support artisans?
Every purchase helps support our partner artisans in India, empowering women by providing fair wages and sustainable income opportunities.
9. How can I contact customer support?
You can reach our customer support team through our Contact Us page or by emailing us at [your email address]. We’re happy to help!
10. Do you offer gift options?
Yes, we offer gift wrapping and personalized notes on request. Just let us know at checkout if you'd like to add a special touch to your order.